Privacy Policy
Last Updated: January 1, 2026
This Privacy Policy describes how Royal Mobile Detailing LLC (“we,” “us,” or “our”) collects, uses, and protects the information you provide when using our website, services, and SMS/text message communications.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and vehicle information you provide through our website forms.
- Communication Data: Records of SMS, email, and phone communications between you and our business.
- Service Data: Information related to the detailing services you request, including appointment dates, service preferences, and payment records.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and deliver our mobile detailing services
- Send appointment confirmations, reminders, and service updates via SMS or email
- Respond to inquiries, quote requests, and customer support questions
- Send promotional offers and marketing communications (only with your explicit consent)
- Process payments and maintain business records
- Improve our services and website experience
- Comply with legal obligations
3. SMS / Text Messaging Program
Important: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of data described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3.1 Opt-In Consent
By providing your phone number and checking the consent box on our website, you expressly consent to receive text messages from Royal Mobile Detailing LLC, including:
- Transactional/Non-Marketing Messages: Appointment confirmations, reminders, service updates, and customer service responses.
- Marketing Messages (optional): Promotional offers, discounts, and service updates — only if you opt in to marketing communications.
3.2 Message Frequency & Rates
Message frequency varies based on your interactions with us. Standard message and data rates may apply according to your mobile carrier plan.
3.3 Opt-Out
You can opt out of SMS communications at any time by replying STOP to any text message you receive from us. After replying STOP, you will receive one final confirmation message and will not receive further texts. You can re-subscribe at any time by replying START or contacting us directly.
3.4 Help
For help or assistance with our SMS program, reply HELP to any of our text messages, or contact us at info@royalcardetailingseattle.com.
4. Information Sharing & Disclosure
We do not sell, rent, or share your personal information — including mobile phone numbers, SMS opt-in status, or consent data — with third parties or affiliates for their marketing or promotional purposes.
We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who help us operate our business (e.g., SMS messaging providers, payment processors, scheduling software). These providers are contractually obligated to protect your information.
- Legal Compliance: When required by law, subpoena, or to protect our legal rights.
- Business Transfers: In connection with a merger, acquisition, or sale of business assets, with notice provided to affected users.
- With Your Consent: When you have explicitly authorized us to share specific information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent for SMS messaging by replying STOP
To exercise any of these rights, contact us at info@royalcardetailingseattle.com.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page reflects the most recent changes. Significant changes will be communicated via email or a notice on our website.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Royal Mobile Detailing LLC
- 641 I ST NE APT 28, Auburn, WA 98002-4373
- Email: info@royalcardetailingseattle.com
- Phone: (253) 347-8275
